Azores Zipline (NIF: 333352386).
Company Information
Azores Zipline (NIF 333352386) operates outdoor adventure activities, including zipline experiences, in São Miguel, Azores, Portugal. By booking or participating in an activity with us, you agree to the following Terms & Conditions.
1.1. Reservations can be made online, in person, or through authorized partners.
1.2. Payment must be completed before participation. We accept cash and major credit/debit cards.
1.3. Local residents are eligible for a discount upon presentation of valid identification.
1.4. All bookings are subject to availability and confirmation by Azores Zipline.
2.1. Cancellations made at least 48 hours before the scheduled activity will receive a full refund.
2.2. Cancellations made within 48 hours of the activity are non-refundable.
2.3. If the activity is canceled by Azores Zipline due to weather, safety, or operational reasons, guests will be offered a rescheduled time or a full refund.
2.4. No-shows or late arrivals are non-refundable.
3.1. Participants must follow all safety instructions provided by guides.
3.2. Minimum age: [insert age, e.g., 6 years old] (children under 18 must be accompanied by a parent/guardian).
3.3. Weight limits: [insert limits, e.g., minimum 30 kg / maximum 110 kg].
3.4. Guests under the influence of alcohol, drugs, or any condition impairing judgment will not be allowed to participate.
3.5. Participants must disclose any medical conditions that could affect safety (e.g., heart conditions, pregnancy, recent surgeries). Participation is at the discretion of the guides.
4.1. All activities are supervised by trained, certified guides.
4.2. Despite strict safety measures, zipline activities involve inherent risks associated with outdoor adventure sports.
4.3. By participating, you acknowledge and accept these risks and agree that Azores Zipline, its staff, and partners are not liable for personal injury, loss, or damage, except in cases of proven negligence.
4.4. Azores Zipline recommends personal travel insurance covering adventure activities.
5.1. Participants must wear provided safety equipment correctly at all times.
5.2. Closed-toe footwear and appropriate clothing are required.
5.3. Smoking, eating, or use of mobile devices during the activity is prohibited.
5.4. Instructions from guides must be followed at all times. Failure to comply may result in exclusion from the activity without refund.
6.1. Customer information is collected solely for booking, payment, and safety purposes.
6.2. Azores Zipline complies with GDPR (EU General Data Protection Regulation). Personal data will not be shared with third parties without consent.
6.3. Photos or videos may be taken during the activity for promotional purposes. If you do not wish to appear in such materials, please inform staff before participation.
These Terms & Conditions are governed by Portuguese law. Any disputes shall be resolved in the competent courts of the Azores, Portugal.
By confirming your booking and participating in the activity, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Would you like me to also draft a short waiver / liability release form that customers must sign before the activity (separate from these Terms & Conditions)? That’s usually standard for adventure companies.